Orders are processed within 24–48 hours. Delivery typically takes 5–10 business days depending on your location. You will receive a tracking number as soon as your order is shipped.

Yes. We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, simply contact us and we’ll help you with the return process.

Yes. The necklace comes with an adjustable chain so it fits comfortably on any neck size.

No maintenance is required. The rose is artificial and designed to stay beautiful without water, sunlight, or special care.

You can reach us anytime through our contact form or by email (hello@luvlylove.com). Our support team is available to assist you with any questions about your order.